Your first online psychiatry consultation: what happens
You start with a free pre-consultation call, then meet your psychiatrist by video. They already know your history, so the session focuses on how you feel and what to do next.
Last updated 2 November 2026
Before the consultation
Our team takes your first details and history on a free pre-consultation call and prepares a report for your clinician. Tell us your preferred language and a convenient time.
During the consultation
- You describe what you have been feeling and how it affects daily life.
- The psychiatrist may ask about sleep, appetite, mood, family history and any substance use.
- They explain what they find, in plain words.
After the consultation
You agree on next steps together. This may be therapy, medicine, or both, with regular reviews. If you need care in person, your clinician will tell you.
How to prepare
- Find a private, quiet space and check your internet connection.
- Think about when the symptoms started and what makes them better or worse.
- List any medicines you take.
What to do next
Ready to book? You can talk to a psychiatrist online. How pricing works explains fees, and is online psychiatry legal in India covers the rules for online care. Mindly sees people online in every Indian city, including Bengaluru, Mumbai, Delhi, Chennai and Hyderabad. See online psychiatrist in India.
How to start
- Call or message us. Reach us on +91 90352 54779 or WhatsApp. Tell us your language and a convenient time.
- Free pre-consultation call. Our team takes your history and prepares a report for your clinician, so you do not repeat yourself.
- Video session. You meet your allotted clinician online, from home or wherever you feel comfortable.
- Your plan. The clinician explains what they find and the next steps. You decide together.
Book your free pre-consultation call
Your privacy and confidentiality. What you share with Mindly Health stays between you and your care team. Your conversations, reports and messages are treated as confidential and shared only with the team members involved in your care, apart from the limited cases where the law requires it or someone's safety is at serious risk. Read our Privacy Policy and your rights under the Mental Healthcare Act.
Common questions
What happens in the first consultation?
Your clinician already has the report from your pre-consultation call, so you can spend your time on what you have been feeling and your daily life. The clinician explains what they find and the next steps, and you decide together.
What is the free pre-consultation call?
Every new patient starts with a free pre-consultation call. Our team takes your history and first details, then prepares a report for your clinician. That way you do not have to spend your first session going over your history and symptoms again.
Is online psychiatry legal in India?
Yes. India's Telemedicine Practice Guidelines (2020) allow registered doctors to consult by video. Your psychiatrist will tell you if online care is right for you.
Can I choose my clinician?
We allot the clinician for you. After your pre-consultation call, we match you with the right clinician for your needs and share your report with them. Tell us your preferred language when you book, and we will take it into account.
Related
- Talk to a psychiatrist online
- Questions people ask
- Online psychiatrist in India
- Exam stress or something more?
- How to support someone who feels hopeless
- Trouble sleeping: when does it need help?
Sources
Mindly Health is not an emergency service. If someone is in immediate danger, call 112 or go to the nearest hospital. For free support at any hour, call Tele-MANAS on 14416.